The benefits of ESD Platform

ESD platform is:

  • Radical reduction of operating costs by reducing the workload of internal processes in the company,
  • Automating the process of customer service - relieving the company hotline and other channels of customer service (contact forms, livechat, phone, e-mail, and others),
  • Facilitating access to information for employees, partners and customers,
  • Full scalability from the point of view of companies and no need to involve any human resources to support them,
  • Simple implementation through the use of cloud computing,
  • Allowing KYC (know your customer) type analysis,
  • Improving customer experience and customer engagement. Research shows that over 80% of online shoppers do not finalize their transactions. This is the issue of the so-called abandoned cart. For those clients, the ability to obtain immediate answers to every question is a prerequisite to continue the shopping process. ESD Platform is well suited to provide customers with any information 24 hours a day, 365 days a year.


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The benefits of ESD Platform

ESD platform is:

  • Radical reduction of operating costs by reducing the workload of internal processes in the company,
  • Automating the process of customer service - relieving the company hotline and other channels of customer service (contact forms, livechat, phone, e-mail, and others),
  • Facilitating access to information for employees, partners and customers,
  • Full scalability from the point of view of companies and no need to involve any human resources to support them,
  • Simple implementation through the use of cloud computing,
  • Allowing KYC (know your customer) type analysis,
  • Improving customer experience and customer engagement. Research shows that over 80% of online shoppers do not finalize their transactions. This is the issue of the so-called abandoned cart. For those clients, the ability to obtain immediate answers to every question is a prerequisite to continue the shopping process. ESD Platform is well suited to provide customers with any information 24 hours a day, 365 days a year.


Learn more:

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